Our Puppy Health Guarantee
We are more than just a service, and our relationship with you continues well beyond the day your puppy comes home. We are puppy lovers ourselves and wish nothing would ever go wrong with any puppy, but a puppy’s health is dependent on a number of factors like genetics, exercise, food & nourishment, and overall care that are not always within our control. While we can’t guarantee that your puppy will never have a health problem, we can promise we will do our best to ensure your new family member is healthy from the moment he or she arrives home!
It all starts with choosing the breed. We carefully screen the breed,once a breed has been accepted into our community, we continue to ensure that they are raising healthy puppies by requiring comprehensive health evaluations for every puppy they place through Starman Puppy Shop. Each breed is required to keep the puppies up-to-date on all vaccinations and de-wormings and every puppy must pass a thorough health check before being allowed to travel. Finally, as an additional check and to activate your puppy’s Health Guarantee, we ask that you take your puppy to a licensed veterinarian within 48 hours of receiving your puppy, so we can be sure that your puppy is happy and healthy from the moment he or she arrives at your home.
The health of your puppy is our primary concern which is why, in addition to all that we do to try to ensure your puppy is happy and healthy when he or she arrives, we also provide an industry-leading Health Guarantee.